Shipping Policy
At Pooja Kart, we take utmost care in packing and delivering all spiritual and pooja-related products to ensure they reach you safely and respectfully.
Order Processing
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Orders are processed within 1–3 working days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Coverage
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We currently ship across India.
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International shipping may be available on request and is subject to additional shipping charges and customs regulations.
Delivery Time
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Estimated delivery time within India is 3–7 working days after dispatch.
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Delivery timelines may vary depending on the customer’s location, courier partner, and local conditions.
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Remote or non-serviceable areas may take slightly longer.
Shipping Charges
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Shipping charges, if applicable, will be clearly displayed at checkout before payment.
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Any additional charges for special packaging or expedited delivery will be communicated in advance.
Packaging
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All products are packed carefully using protective and respectful packaging materials to prevent damage during transit.
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Certificates, invoices, and related documents are securely placed inside the package.
Tracking Information
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Once the order is dispatched, tracking details will be shared via SMS, email, or WhatsApp, enabling customers to monitor shipment status.
Transit Damage or Issues
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In the rare event of transit damage, customers must inform us within 24 hours of delivery.
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Please share clear photos/videos of the damaged package and product for quick resolution.
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Claims reported after 24 hours may not be eligible for replacement or refund.
Contact & Support
For any shipping-related queries or assistance, customers may contact our support team through the details provided on the website.