Shipping Policy

At Pooja Kart, we take utmost care in packing and delivering all spiritual and pooja-related products to ensure they reach you safely and respectfully.

Order Processing

• Orders are processed within 1–3 working days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Coverage

• We currently ship across India.

• International shipping may be available on request and is subject to additional shipping charges and customs regulations.

Delivery Time

• Estimated delivery time within India is 3–7 working days after dispatch.

• Delivery timelines may vary depending on the customer’s location, courier partner, and local conditions.

• Remote or non-serviceable areas may take slightly longer.

Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before payment.

• Any additional charges for special packaging or expedited delivery will be communicated in advance.

Packaging

• All products are packed carefully using protective and respectful packaging materials to prevent damage during transit.

• Certificates, invoices, and related documents are securely placed inside the package.

Tracking Information

• Once the order is dispatched, tracking details will be shared via SMS, email, or WhatsApp, enabling customers to monitor shipment status.

Transit Damage or Issues

• In the rare event of transit damage, customers must inform us within 24 hours of delivery.

• Please share clear photos/videos of the damaged package and product for quick resolution.

• Claims reported after 24 hours may not be eligible for replacement or refund.

Contact & Support

For any shipping-related queries or assistance, customers may contact our support team through the details provided on the website.