Terms & Conditions

By accessing and using the Pooja Kart website or placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • Pooja Kart reserves the right to modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website after changes implies acceptance of the updated terms.

2. Products & Availability

  • All products listed are subject to availability.
  • Product images are for illustrative purposes only; slight variations in color, size, or texture may occur due to natural materials and lighting conditions.
  • As many spiritual items are made from natural elements, minor imperfections are normal and not considered defects.

3. Pricing

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.
  • Pooja Kart reserves the right to change prices without prior notice.
  • Any additional charges (shipping, special packaging, etc.) will be shown at checkout.

4. Orders & Payments

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order due to stock issues, payment failure, or suspected fraudulent activity.
  • In case of order cancellation by Pooja Kart, the paid amount will be refunded as per the refund policy.

5. Shipping & Delivery

  • Shipping and delivery are governed by our Shipping Policy.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

6. Returns & Refunds

  • Returns, replacements, and refunds are subject to our Return & Refund Policy.
  • Spiritual and pooja items once used, worn, or energized are not eligible for return due to hygiene and religious reasons.

7. Cancellations

  • Order cancellation requests must be made before dispatch.
  • Once an order is shipped, it cannot be cancelled.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, belongs to Pooja Kart.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Responsibilities

  • Customers are responsible for providing accurate shipping details.
  • Pooja Kart is not liable for delays or non-delivery caused by incorrect address or contact information.

10. Limitation of Liability

  • Pooja Kart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Spiritual benefits mentioned are based on traditional beliefs and individual experiences and are not guaranteed.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of the local courts.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the details provided on our website.