At Pooja Kart, we take utmost care in packing and delivering all spiritual and pooja-related products to ensure they reach you safely and respectfully.
Order Processing
- Orders are processed within 1–3 working days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Coverage
- We currently ship across India.
- International shipping may be available on request and is subject to additional shipping charges and customs regulations.
Delivery Time
- Estimated delivery time within India is 3–7 working days after dispatch.
- Delivery timelines may vary depending on the customer’s location, courier partner, and local conditions.
- Remote or non-serviceable areas may take slightly longer.
Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout before payment.
- Any additional charges for special packaging or expedited delivery will be communicated in advance.
Packaging
- All products are packed carefully using protective and respectful packaging materials to prevent damage during transit.
- Certificates, invoices, and related documents are securely placed inside the package.
Tracking Information
- Once the order is dispatched, tracking details will be shared via SMS, email, or WhatsApp, enabling customers to monitor shipment status.
Transit Damage or Issues
- In the rare event of transit damage, customers must inform us within 24 hours of delivery.
- Please share clear photos/videos of the damaged package and product for quick resolution.
- Claims reported after 24 hours may not be eligible for replacement or refund.
Contact & Support
For any shipping-related queries or assistance, customers may contact our support team through the details provided on the website.